About Fastbet Thronebet Tanzania
Behind the brand stands a registered Tanzanian company with two national licences, a physical branch network and support channels that have been independently timed. This page records the verifiable identity details, including the points where public sources disagree.
The company
The company behind the brand
The operator is THRONEBET COMPANY LIMITED, registered at 383 Masaki, Mwaya Street, in the Ilala district of Dar es Salaam, a local company rather than an offshore brand renting a .tz domain, with terms written around branch cash desks as much as around the website. That address is on record.
On the founding year the public record splits: the operator's own about page says the business runs since 2014, while third-party listings write 2015. Rather than pick a favourite, this site records both and describes the operator as active since the mid-2010s. Either date puts it among the longer-running Tanzanian bookmakers.
Licensing
Two licences, one operator
The Gaming Board of Tanzania has issued this operator two separate licences: SBI000000024 for sports betting and OCL000000025 for the online casino. Both numbers are public. The board itself was established under the Gaming Act of 2003, which is the legal frame every licensed Tanzanian operator works inside.
Most affiliate reviews cite one licence number at most, and several cite none. Both numbers above are on the public record, and they matter for a practical reason: the casino lobby and the sportsbook are covered by distinct permits, so the game pages on this site reference the casino licence while the sports pages reference the betting licence.
A licence is not a guarantee that every session goes well; it is the channel that makes complaints enforceable. The 48-hour complaint promise described below carries weight precisely because a regulator stands behind it.
The network
A branch network behind the website
A 2023 count recorded 37 branches across Tanzania; the current number needs a recount and is flagged for a live check. The branches are not decoration. Deposits and withdrawals run through the cashier desk, a Fast Ticket built online is printed at a branch, and a payout is collected at the specific branch where the account was created.
That branch-wallet loop is the operator's defining feature: the online account and the shop counter are one wallet. The withdrawal page covers the payout mechanics in detail.
Support
Support you can time
Listings that repeat "24/7 support" are guessing. An independent review measured the real channels: the phone line answers in about five minutes, and email replies arrive in about five hours. Written complaints to support@thronebet.co.tz are investigated with a resolution due within 48 hours under the operator's terms.
The toll-free line inside Tanzania is 0800-71-21-00, and for account problems the support team will ask for the username, so have it ready before calling. Players who contact support about cooling off or self-exclusion are pointed to the routes on the responsible gaming page.